Meet Dickey Singh, CEO & Co-Founder at Cast.app – customer success automation tool. In this episode, Dickey talked about improving retention on no-touch and low-touch accounts, Gamification vs. Shamification, bringing mass personalization to customer success, and how to scale customer marketing through automated customer success management.
Episode 60
Scaling Customer Marketing Through Automated Customer Success Management With Dickey Singh, CEO at Cast.app
Dickey Singh