Episode 60

Scaling Customer Marketing Through Automated Customer Success Management With Dickey Singh, CEO at Cast.app

Dickey Singh

Meet Dickey Singh, CEO & Co-Founder at Cast.app – customer success automation tool. In this episode, Dickey talked about improving retention on no-touch and low-touch accounts, Gamification vs. Shamification, bringing mass personalization to customer success, and how to scale customer marketing through automated customer success management.

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