In this episode, I interviewed Hunter Montgomery, Chief Marketing Officer at ChurnZero. ChurnZero is a platform that focuses on helping SaaS companies keep their customers happy and reduce the churn rate.Hear more in this episode:•What’s a good churn rate for a B2B saas company?•Who owns the churn factor?•How should a SaaS company measure its churn rate?•How do SaaS companies determine whether their customers are going to have a high or low churn rate?•What is the advantage for SaaS companies of having a customer churn management tool?Tune in and enjoy!