Episode 38

Overcoming Customer Churn In SaaS With Hunter Montgomery, Chief Marketing Officer at ChurnZero

Hunter Montgomery

In this episode, I interviewed Hunter Montgomery, Chief Marketing Officer at ChurnZero. ChurnZero is a platform that focuses on helping SaaS companies keep their customers happy and reduce the churn rate.
Hear more in this episode:

•What’s a good churn rate for a B2B saas company?
•Who owns the churn factor?
•How should a SaaS company measure its churn rate?
•How do SaaS companies determine whether their customers are going to have a high or low churn rate?
•What is the advantage for SaaS companies of having a customer churn management tool?

Tune in and enjoy!

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